Frequently asked questions

For individual taxpayers, 30 November following the end of the income year. Company deadlines depend on the accounting year end. The NBR sometimes extends the individual deadline, but you should never plan around an extension that has not been announced.

Interest accrues at 2% per month on unpaid tax. Beyond the money, a missing filing acknowledgement can hold up a bank loan, a licence renewal or an outward remittance, and repeated late filing increases your audit selection risk.

It depends on the service and the expert. Every service page shows an indicative starting fee, and every expert profile shows their own starting rate. You will always receive a firm quote before any work begins — we do not send surprise invoices.

No. You pay the expert their quoted fee. We do not add a markup to what you are quoted.

Browse the experts page and filter by speciality, location or fee. Every profile shows credentials, experience, services offered and client reviews. If you are not sure, submit a booking request without selecting an expert and our coordinator will match you based on what you describe.

Yes. The initial 20-minute discovery call carries no charge. It exists so both sides can work out whether the engagement makes sense. You only pay once you have agreed a scope of work and a fee with your expert.

Booking requests are reviewed the same business day and confirmed within a few hours during office hours. Contact form messages are answered within one business day.

Every application is reviewed manually by our compliance team before the profile goes live. We check the licence or membership number against the issuing body, confirm the stated qualifications, and review the professional history. Profiles that fail verification are rejected, and we can suspend an approved profile at any time.

It means our team has independently confirmed the practitioner's licence number and credentials with the issuing body. It is not a guarantee of outcome — it is a guarantee that the person is who they say they are and is qualified to practise.

Apply through the 'Join as an Expert' link. You will create an account immediately and can start building your profile, but it stays hidden from the public until our compliance team approves it — usually within 48 hours. Listing is free; there is no subscription and no commission on your fees.

They are handled under professional confidentiality obligations and shared only with the expert working on your matter. We do not sell, rent or share client data with third parties for any purpose.

They use the rate tables currently notified by the NBR, which our team updates whenever the Finance Act changes. They give you a reliable estimate — but your actual liability depends on your complete income profile and allowable deductions. Always confirm with a licensed practitioner before filing.