Privacy Policy

Who we are

This privacy policy explains how we collect, use and protect your personal information when you use this platform.

What we collect

Information you give us. Your name, email address, phone number, and any details you include in a booking request or contact message. If you register as an expert, this also includes your professional credentials and licence details.

Information collected automatically. Standard server logs including IP address, browser type and pages visited.

Financial documents. Where you engage an expert through the platform, documents you share are handled under professional confidentiality obligations.

How we use it

• To match you with an appropriate expert and administer your booking
• To respond to enquiries
• To verify the credentials of practitioners applying to list
• To send service updates, and newsletters where you have subscribed

Who we share it with

We share your enquiry details with the expert assigned to your matter. We do not sell, rent or trade your personal information to third parties for marketing purposes.

We may disclose information where required by law or where necessary to protect our legal rights.

How long we keep it

Booking and enquiry records are retained for six years, consistent with professional record-keeping obligations. You may request earlier deletion where no legal obligation requires retention.

Your rights

You may request access to the personal information we hold about you, ask us to correct inaccuracies, or ask us to delete it. Contact us using the details on the contact page.

Security

We use industry-standard technical and organisational measures to protect your data. No system is completely secure, and we cannot guarantee absolute security.

Changes

We may update this policy. The date below reflects the most recent revision.